Privacy policy summary
Learn how we protect and manage your data here
Introduction to privacy standards
This privacy policy outlines how luminarora collects, uses, protects, and shares your data when you interact with our services online.
luminarora strictly complies with Australian regulations as well as relevant international standards on privacy and data protection.
Data collection overview
We collect only the information necessary to provide services and improve user experience on our platform.
Direct information provided
- • Name and contact details you enter
- • Topics selected in forms or enquiries
- • Specific preferences you indicate
- • Communications you send us
- • Feedback or survey responses
Automatic data collection
- • Device type and usage details
- • Browser and operating system
- • Visitor journey and engagement
- • IP address and site referrals
- • Cookie records for analytics
How your data is used
Collected data is used for service delivery, personalisation, analytics, and legal compliance only.
- • Support secure login processes
- • Optimise website performance
- • Personalised content and communications
- • Analysis for service improvements
- • Compliance with legal obligations
- • Fraud detection and security
- • Aggregate reporting and statistics
Data protection promise: luminarora is committed to careful, lawful handling of your personal information at every step.
When your data is shared
Your data will not be sold or shared except where essential for service or legal purposes.
Service providers and partners
We use partners that adhere to Australian privacy standards. Only relevant data is shared for agreed purposes.
Legal obligations
Data may be disclosed where required by Australian law or regulation.
Anonymous statistics
We create statistics that do not directly identify users.
Your rights regarding data
You may request access, rectification, erasure, or limitations on processing as governed by Australian law.
- • Access your data by request
- • Correct inaccurate information
- • Request removal of your data
- • Request transfer in suitable format
- • Object to certain uses
- • Limit how we use your data
For any privacy concerns or requests, reach out via our contact form or provided details below.
How your data stays secure
Technical and organisational safeguards are in place to keep your personal and usage information protected.
Technical security measures
- • Data encrypted during transfer
- • Strict server access controls
- • Regular security monitoring
- • Automated threat detection
Organisational security standards
- • Staff trained in privacy practices
- • Internal access limited to team need
- • Periodic privacy audits conducted
- • Incident management procedures
How long data is kept
Personal and usage data are stored only as necessary for the original service or for legal requirements.
- • Data retained for managing account activity
- • Information kept for relevant resource usage
- • Records held for correspondence history
- • Financial transaction info stored securely
- • Marketing preferences retained as allowed
Deletion occurs as soon as data is no longer needed.
International data transfers
luminarora follows Australian law when handling international transfers. All partners meet high protection standards.
- • Partners contractually bound to privacy
- • Use of secure transfer protocols
- • Data minimisation for global partnerships
- • Privacy impact reviewed for changes
Cookies and tracking
Cookies support website functioning, analytics, and personalisation subject to your consent.
Types of cookies used
- • Maintain core functions and access control
- • Track performance and visitor behaviour
- • Store your selected preferences
- • Enable features like language or theme
Adjust cookie preferences in browser or site settings.
Updates to this privacy policy
Policy updates reflect new laws or website features. We advise reviewing this page regularly for changes.
- • Online banners posted for policy changes
- • Emails sent to registered subscribers
- • Privacy team available for questions
- • Summaries provided on major amendments
Continuing to use the site means agreement with new terms.
Contact privacy team
Contact our team below with privacy questions, concerns, or requests to access your data.
luminarora
66 Clarence Street, Sydney, NSW 2000 Australia
Phone: +61.3.8619.2398
Email: content@luminarora.com
Policy updated October 18, 2025
Policy effective October 18, 2025